The Basic Security system comprises of five components, a gateway, door/window sensors, a PIR motion sensor, and a siren. The gateway is the main controller that connects and monitors all the sensors via Zigbee connection, a unique wireless connection to use by a smart home appliance. In case any sensor reports fault, for example, the door sensor detected a door is open, the gateway triggers an alert immediately. This gateway also connects to home WiFi at all times. Hence, in case of the alarm triggers, the gateway sends a notification to the owner smartphone App immediately. Basic Security Package for OFFICE has one extra smoke sensor that can be useful to detect smoke, and also extra unit of PIR motion sensor and magnetic sensor to cater the usage of a small office.

The PIR motion sensor functions to monitor movement and the quantity you need depends on how wide the area you need covering. For home installation, the best locations to install PIR motion sensors are at hallways and living halls. One PIR sensor can detect movement within 7 meters radius at 180 degrees.

You can schedule to arm and disarm the alarm based on your preference using the "Smart Scenario" feature. You can create "Home" scenario where all alarm will be off, and "Away" scenario which will arm the alarm, then set the time to switch this scenario accordingly to control the on/off of your alarm.

It is smart because it does not require complicated wiring nor installation work, and it is always connected. The sensors are battery-powered, and they communicate all the time via the Zigbee network. The owner can configure and monitor the alarm via the mobile App at any time.

i-TimeTec App wil send push notification to your phone to inform you that the alarm of your protected premise has been triggered.

I have pets at home, would it be a nuisance when the alarm wakes me up at night because of my pets? Fortunately, the PIR sensor comes with a “pet-immunity” feature, which means that it does not trigger while your pets are moving around. How does it know the movement comes from pets? We derived this feature through years of research so you can feel comfortable using our system.

Passive Infrared is passive because it doesn't radiate energy for detection purposes. Instead, it works by detecting infrared radiation or radiant heat emitted by or reflected from objects. This sensor does not emit anything, so it's totally safe for human health.

This magnetic sensor creates a magnetic seal between itself and a contact surface. Usually, people install the sensor a door or a window frame and the magnet on the door or the window itself. If there is a break-in at that door or that window, the magnet pulls apart and breaks the magnetic seal, and the sensor reports this fault to the gateway immediately.

Whenever you close the door/windows that installed with these sensors, make sure both magnets are close to each other. A green LED at one magnet indicates that the sensor is working correctly.

The Smart Gateway Camera is the main controller in the alarm system. It monitors all the sensors’ statuses and reports them to the owner of the App at all times. Additionally, it works like a surveillance camera too. The owner can check the home environment through the App connected to the Smart Gateway Camera. When an alarm triggers, it captures a 10s short video automatically, and forward it to the owner of the App immediately. With built-in microphone and speaker, Smart Gateway Camera can work as a 2-way communication tool too.

One Smart Camera Gateway can support up to 36 sensors on one floor. Hence, you need to install an additional gateway if you have more than 36 sensors installed on the same floor. If your house is a multi-storey building, regardless of how many sensors you need per floor, you still need one gateway per floor.

Yes. As long as you connect the Smart Gateway Camera to an active Internet, you can view the live stream from it at any time, from anywhere conveniently.

Unfortunately, the camera is not water/weatherproof. Therefore it is suitable for indoor use only.

Long-press is a safety feature embedded to avoid misuse or accidental use of a panic button. Therefore, when a user wants to push the panic button, he or she must hold down the panic button, or long-press it for three seconds to trigger the panic alarm.

The Gateway triggers the siren after you pressed the panic button. One family has to register one account, and the rest of the family member can download the App on their smartphone and access it using the same login credentials. So, when a family member triggers an alarm, the rest who share the same account receives the alert concurrently.

You can opt not to install a siren at your home. Therefore, whenever you trigger a panic button, the gateway only triggers the shared App owners' smartphones.

No, you don't. The siren is one of the components in the intruder alarm package.

Yes. The system triggers siren to go off when an intruder is detected, and this is an important security measure for a home security system.

It is pretty easy. You can use your mobile app to disarm the alarm or shut down the siren manually by long pressing the panic button.

No, you must pair it with TimeTec Smart Gateway in order to operate it.

Not at all, you can just stick it using double sided tape that we provide together on the ceiling. You can further secure it by screwing it on the ceiling.

No, it is operating using CR123A battery x 1 unit. It will last approximately 2 years.

When this smoke detector senses smoke, it will trigger the built-in siren in this device, and also trigger the built-in siren in the connected smart gateway and indoor siren. It will then send a push notification to the owner through i-TimeTec app. Appropriate measurements should then be carried out by the owner informed. Please be noted that, this device CANNOT PUT OFF any fire detected but only serves to alert the owner.